Thanks for shopping at Cablecamel.com.
If you are not entirely satisfied with your purchase, we're here to help.
You have 30 calendar days to return an item from the date you received it. To be eligible for a return, the item(s) must be in new condition with original packaging and accessories. Please do not return your item without emailing us first. Your item needs to have and order number or the receipt/ proof of purchase.
If you wish to return or exchange your order, please email us here and we will further assist you.
*We are not able to offer returns and exchanges on products purchased through retailers other than cablecamel.com.
Once we receive your item, we will inspect it and notify you that we have received your returned item and notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your credit card or Paypal account. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
Shipping: You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Please contact us on firstname.lastname@example.org if you have any questions on how to return your item to us.
Here are some simple tips to help us handle your return faster
1. Try to include as much detail about the problem as possible in your email.
2. Be sure to add your order number, if purchased from cablecamel.com, or include an attachment of your invoice/receipt if purchased elsewhere.
3. Please send just one email; sending multiple emails for the same issue slows down the process.
4. Please specify which product(s) and reason for return/exchange.